Membership

MEMBERSHIP PROCESS INSTRUCTIONS

 

Please refer to the following information for step-by-step membership registration instructions. 

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• Visit our Membership page HERE.

• Select the appropriate membership type from those on offer and tap ‘Join Now’.

• At this stage you will be asked to sign in (if you aren't already). If you don't have an account, it's quick, easy and free to create one (tap 'Click Here' beside the text 'Haven't created an account?' and follow the prompts).

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If you are purchasing a membership on behalf of someone else (such as a junior), use your own personal details for registration purposes. Actual player details are collected at a later stage in the process.

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• Once you are signed in and on the 'Purchaser Details' page, complete the fields as necessary, accept the Terms & Conditions then tap 'Continue to Member Details'.

• If you are purchasing the membership for yourself ensure the button beside 'You (Your Name)' is selected then tap 'Continue to Add-Ons'.

• If you are purchasing the membership on behalf of someone else, tap '+ Add a New Member' (if you haven't already previously added them) and complete the fields before tapping 'Confirm Player Details'. Next, ensure the button beside the intended player's name is selected then tap 'Continue to Add-Ons'.

• If you are purchasing a family membership, all players are added at this stage. Tap '+ Add a New Member' (if you haven't already previously added them) and complete the fields before tapping 'Confirm Player Details'. Repeat as necessary (you may add up to six players - up to two adults and up to four dependents). Next, ensure the button beside each applicable name is selected before tapping 'Continue to Add-Ons'.

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Although you can add multiple players at this stage, be aware that (excluding in the case of family memberships) only one player can be selected per individual membership. If you have multiple players to register, each membership must be processed separately.

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• In the 'Add-Ons' section you can select any applicable competitions and apparel items, or choose to add a voluntary donation. Ensure you select a quantity from the drop down then tap 'Add to Basket' before tapping 'Continue to Payment'.

• Review your order then choose your desired payment method (Credit/Debit Card or EFT) and observe any instructions before tapping 'Continue to Payment' (for Credit/Debit Card) or 'Confirm' (for EFT).

 

EFT payment is not automatic - you must make a manual transfer before payment is received and your membership can be approved (please take note of our specified EFT details which will be displayed on the screen as invoices aren't generated by this system). Credit/Debit Card payment is automatic which makes things quick and easy for everyone.

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• If you chose the Credit/Debit Card option, fill-in your card details as prompted before tapping 'Pay'. Your membership request is now finalised. You will receive confirmation and a receipt via email.

• If you chose the EFT option, immediately proceed to manually transfer the total owing. Your membership request is now finalised.

• New members will be personally contacted with relevant welcome information including court access instructions.

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COURT ACCESS & USAGE

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Our courts are only available for use by financial members. Upon finalisation of the membership process, a device-exclusive bluetooth key, valid for the duration of the membership period, will be issued.

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Detailed information and instructions regarding installing and using the key may be found HERE.

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General court usage guidelines are as follows:

• Courts may be used in an unlimited capacity by membership holders. Please note this excludes during competition and coaching times (in the event no free court is available).

• One court per session is allocated (this enables other members use of the courts). Of course, if there are free courts you may use more than one. 

• Court usage is during daylight hours only. Access to the clubrooms and use of the flood lights is not available. Public toilets are located at the entrance to the tennis club carpark (opposite Graysharps Road) if required.

• Access to the playground and BBQ area is available and members are welcome to use the grounds for small social gatherings (please ensure the premises is left clean and tidy).

• ‘Casual’ guests may accompany a member up to 11 times annually (or 3 times for Summer Membership holders). Beyond this they will be classified as ‘regular’ and require a personal membership.

• In the case of dependent members (juniors under the age of 18) an adult may accompany them in an unlimited capacity. Please don’t abuse this leniency. It is appreciated if frequent court users consider purchasing their own personal membership as a way of connecting with and supporting the club. If anyone anticipates using the courts in the absence of the dependent member, then a personal membership is required.